Shipping

Items are shipped 2-5 business days from purchase. All items are shipped from United Kingdom.

All orders are shipped by Royal Mail Priority Post, with tracking. Once your order is shipped, an email will be sent to you with a tracking number for your package.

UK shipments arrive between 1-5 days from dispatch.

International orders will arrive between 5-20 days from dispatch.

An express international shipping option is also available for a higher fee.  If you would like your package sent by express delivery, please contact us and we will be happy to arrange.


Returns and Exchanges

Exchanges and credits are accepted up to 14 days after the item has been received. Please contact us to start the return process. 

In the event of an exchange or return all shipping costs involved in the return of the item are covered by the customer Shipping and handling charges are non-refundable. Duties paid on international shipments are non-refundable.

The piece(s) must be in original unused condition, and all cards, and pouches must be included with your return.  Items returned without prior notification will not be accepted and will be returned to sender.

If your jewellery arrived damaged or you did not receive the correct piece, please contact us and we will arrange a replacement. 

Sale or discounted items are non returnable/eligible for exchange.


Materials and Care

All our pieces are brass with 24-carat gold plating and finished with an anti-tarnish treatment for lasting protection.

Store your pieces in a cool, dry place and remove your jewellery before exercising, swimming or showering. Where possible, remove rings when washing your hands.

Your jewellery should be the last thing you put on and the first thing you take off when dressing and undressing. Cosmetics, perfumes, deodorants, lotions, oils and other substances can discolour surfaces..

Clean your jewellery carefully with a soft, dry non-abrasive cloth to maintain or bring back shine.